The Trusted Handshake

Resurgence IT

Have you ever experienced working with an IT provider who took the time to understand you and your issues? That is a concept many of our competitors fail to grasp, creating a gap in the quality of your relationship with them. At the end of the day, we believe your IT provider must demonstrate the following attributes:

I. They must be trustworthy:

  1. They have the responsibility to maintain the life-blood of your company
  2. They might see confidential information
  3. They are often one of the first to know of employee changes
  4. Sometimes privy to confidential conversations

Is their number one objective to protect you?

II. They must be able to speak IT in YOUR language

  1. Sure, IT can be very complicated
  2. If you like the technical detail, you get it
  3. If a high-level overview suits you best, you get it
  4. You don’t need smoke and mirrors, you need IT to work

Do you find it hard to communicate with your IT professional?

III. They must think of IT from your perspective

  1. Business owners understand the cost of doing business
  2. It is imperative you understand the risk and reward with each recommended IT solution
  3. The latest IT gadget has rarely made an impact on the bottom line of any business.

Do you ever wonder if you really need that new solution?

IV. They must demonstrate IT competency

  1. Your business can’t afford failed implementations
  2. Mistakes happen, but are they brushed under the rug or owned and accounted for
  3. Your network should run smoothly with little or no interruption to production hours

Do you wonder why you have so many IT issues?

The most effective way to ensure we have your trust is to look you in the eye, shake your hand, and demonstrate over and over we have you covered!